This podcast provides a comprehensive overview of the state of the postal market since 2003 based on in-depth Accenture research and analysis. Brian Moran, the director of Accenture’s Global Postal Industry group, delivered this presentation at the 2009 European Postal Services Conference in Amsterdam. In this presentation you will find out: - How postal players are positioned for the future.
- What factors are driving change in the postal industry?
- How are successful postal organizations creating value?
[Running Time: 26:22]
Media HelpRead the transcript [PDF, 55KB]
PDF Help To find out more information about what it takes to achieve high performance in the postal industry, read Accenture’s 2009 postal study, Achieving High Performance in the Postal Industry: Accenture Research and Insights 2009.  Subscribe to the Public Service Podcast Series
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